Information Collected by This Platform
When you register and use the i1malaysia platform, we collect various types of information for operational and security purposes. The main categories are as follows:
Account Information
This includes your full name, date of birth, phone number, email address, and password provided during registration. This information is used to create and manage your account and to keep your login secure.
Device & Browser Information
We collect technical information such as device type, operating system, browser type, IP address, and access log data. This helps us detect suspicious activity and ensure the platform runs smoothly on your device.
Payment Information
All transactions on this platform are conducted in Malaysian Ringgit (RM). We maintain transaction records including amounts, payment methods (GrabPay, Touch 'n Go, FPX), and transaction dates. Full card numbers and sensitive payment details are not stored directly by i1malaysia — all processing is handled through secure payment providers.
Usage Data
This covers information about pages visited, games played, session duration, and in-platform actions. This data is used to improve the user experience and identify any technical issues.
How We Use Your Information
I1malaysia only uses collected information for legitimate purposes directly related to platform operations. The primary purposes include:
- Account management — processing registration, identity verification, and login security
- Financial transaction processing — ensuring MYR deposits and withdrawals are processed correctly and securely
- Service improvement — analysing usage patterns to improve the platform's design, performance, and content
- Fraud prevention — detecting and preventing suspicious activity or violations of our terms of use
- Communication — sending important notifications related to your account, transactions, or changes to our terms
- Legal compliance — meeting the legal and regulatory requirements applicable to platform operations
I1malaysia does not sell, rent, or trade users' personal information to third parties for marketing purposes without their consent.
Cookies & Tracking
The i1malaysia platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session cookies — keeping you logged in during active sessions and saving temporary settings
- Preference cookies — saving your language preference and display settings for future visits
- Analytics cookies — helping us understand how users interact with the platform for internal improvement purposes
- Security cookies — used to detect suspicious login activity and protect user accounts
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect some features within the platform.
Data Storage, Security & Sharing
Storage & Retention Period
User personal data is stored on secure servers. i1malaysia retains your data for as long as your account remains active or as needed to fulfil the purposes outlined in this policy. Once an account is permanently closed and there are no outstanding legal obligations requiring continued retention, data will be deleted or anonymised in accordance with our internal procedures.
Security Measures
I1malaysia implements a range of technical and organisational measures to protect user data, including data encryption in transit, strict access controls, continuous system monitoring, and regular security audits. That said, no system can guarantee absolute security — users are also responsible for keeping their passwords confidential.
Third-Party Sharing
I1malaysia may share information with selected third parties only in the following circumstances:
- Payment service providers that process MYR transactions on behalf of i1malaysia
- Competent authorities or law enforcement agencies where required by law
- Technical service providers who support platform operations, bound by strict confidentiality agreements
User Rights & Contact Us
Right of Access & Correction
Every i1malaysia user has the right to access the personal information we hold about them. You may also request a correction to any inaccurate or outdated information via your account settings or by contacting our support team.
Right to Deletion
In certain circumstances, you have the right to request deletion of your personal information. Deletion requests will be processed in accordance with our internal procedures and are subject to any legal obligations that may require us to retain data for a specified period.
Privacy Policy Updates
I1malaysia reserves the right to update this privacy policy at any time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, requests, or concerns regarding this privacy policy or how i1malaysia handles your data, please reach out to us via:
- Email: [email protected]
- In-platform live chat (available 24 hours)
- Visit page FAQ for immediate assistance
Your Data Is Safe With Us
I1malaysia is committed to protecting your privacy at every step. Register or log in to enjoy a safe and trusted digital entertainment platform.